Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy describes how AID Edge Inc. ("AID Edge," "we," "us," or "our") collects, uses, and safeguards personal information across our websites and platform, including Velorona.ai.

Scope

This policy applies to visitors of our websites and to organizations and individuals who interact with our platform, sales channels, or support channels.

Information We Collect

We may collect contact and profile data you provide directly (such as your name, email, and company); technical data (such as device and browser information); usage data (how you interact with our sites); payment data, processed via Stripe; data you upload or input when engaging with our platform; and geolocation data.

How We Use Your Information

We use the information we collect to operate and improve our websites and platform, respond to inquiries, provide requested services, maintain security, and meet legal and compliance obligations.

How We Share Information

We share information only as needed to operate our business: with cloud infrastructure providers (e.g. AWS, GCP, Azure); with payment processors (e.g. Stripe); with security partners; and with legal or compliance entities where required by law. We do not sell personal information.

Cookies and Tracking Technologies

This site does not currently set analytics, advertising, or tracking cookies. If analytics or monitoring tooling is added in the future, this section will be updated to name the provider and explain your opt-out options.

Data Retention and Security

We apply administrative and technical safeguards appropriate to the sensitivity of the data we hold, including encryption in transit and at rest, role-based access control, network segmentation, and DDoS protection, alongside operational monitoring.

Data Storage and Transfers

Data may be stored and processed in Canada, the United States, and the European Union. Where personal information originating in Canada or the EU is transferred or processed outside those regions, we aim to do so consistent with PIPEDA and GDPR principles.

Children's Privacy

Our websites and platform are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to withdraw consent or opt out of certain processing. To exercise these rights, contact privacy@aidedgeinc.com.

Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by an updated effective date above.

Contact Us

AID Edge Inc., Toronto, Ontario, Canada.
Email: privacy@aidedgeinc.com
Web: www.aidedgeinc.com